I am a new comer for this machine, this company help me step by step to learn, to use, and machine is in good quality, I think I am lucky to find this nice supplier!

Quality: The item appears to be well-constructed, with solid craftsmanship and attention to cleanliness in its build. Design: The product prioritizes functionality over aesthetics or ergonomics. While it generally serves its purpose, certain components are awkwardly designed and require significant dexterity to adjust, replace, or modify. This detracts from the overall user experience, particularly for those expecting more intuitive interaction. Service: This is where the product falls short of a 5-star rating. Although a basic instruction manual is provided, it lacks depth and clarity. Key operational details are omitted, making setup and use more difficult than necessary. A more comprehensive and user-friendly guide would significantly improve the experience. The sales representatives were friendly and responsive, promptly addressing my concerns even though needed to consult with technical staff to provide accurate answers, they followed up in a timely and professional manner.